Instinct
Trust, visible review states, and voices in an agent-assisted product concept.
View project ↗AI consultancy · from workflow to working system
Make AI useful where the work happens.
Teambotics works alongside teams to understand the real task, put existing AI tools to work, and build the missing bridge when the workflow needs one. Frontline customer service is one place we put this method to work.
The method / 01
Start with the work, then choose the tools.
A useful system begins with a clear handoff between people and agents. We map that handoff before proposing a build.
- 01Human intent
- 02Scoped context
- 03Agent work
- 04Human review
- 05Usable output
- 06Next-run lessons
Existing tools stay in the loop when they fit. We design a focused bridge for the gap they leave.
A possible handoff, not a client result
For a frontline service question: approved policy context → agent draft → human review → corrections that inform the next run.
Selected work / 02
Selected work.
Published products, submitted proposals, and prototypes show different parts of the method. Each is labeled by what was actually made or submitted.
Submitted proposals
Muse
A product-design proposal for legible agent work, trust, and identity.
View project ↗Published products and early access
LTB Buddy
Guided Ontario tenant intake and filing support.
View project ↗RyFine
A clearer workflow for writing and refining AI instructions.
View project ↗Code2Motion
Explore PlayRoom and ToyMaker for browser-native creative experiences.
View project ↗Submitted and delivered prototypes
RBH Marketer Agent
A campaign-drafting concept built after Nikhil’s RBH role and submitted to RBH. Drafts require human compliance review.
Case study preview · sanitized visuals in preparationIKOKI
A guided, role-aware knowledge access concept. The HTML prototype was delivered to IKO.
Case study preview · sanitized visuals in preparationA possible starting format / 03
One team. One workflow. One agreed bridge.
A two-week pilot can be a useful starting point. We scope access, deliverables, acceptance criteria, and support with each team before work begins.
01
Week 1 · Understand and enable
Map the task, handoffs, constraints, and tools already available.
02
Week 2 · Build the bridge
Prototype one agreed gap and review the result with the people who will use it.
Perspective
Grounded in the work behind the workflow.
Nikhil Khedkar's experience spans customer service supporting Rogers Wireless through Gemma Communications, frontline team leadership at Best Buy Canada, and platform enablement at RBH. These are prior roles and account experience, not Teambotics client engagements.
Start a conversation / 04
What work should AI make easier for your team?
Tell us where the task stalls, what tools you already use, and what a useful first result would look like. Send a brief or email us to start the conversation.
REQUEST
Contact Teambotics.
Describe the workflow, product gap, or operational problem you want to solve.
Teambotics acknowledges the Indigenous Peoples on whose lands our team members live and work, across every territory in Turtle Island. Read our full land acknowledgment