Instinct
A product concept where review states stay visible and each agent voice has a distinct job.
View project ↗AI consultancy · from workflow to working system
Learn, Commit, Push...
Make AI useful where the work happens.
Teambotics works alongside teams to understand the real task, put existing AI tools to work, and add the missing piece when the workflow needs one. Frontline customer service is one place we put this method to work.
The method / 01
Map the task before choosing the tool.
A useful system begins with a clear handoff between people and agents. We map that handoff before proposing a build.
- 01State the goal
- 02Provide approved context
- 03Agent drafts the work
- 04A person reviews it
- 05Deliver the result
- 06Record what should change
Existing tools stay in the loop when they fit. We design only the piece that is missing.
A possible handoff, not a client result
For a frontline service question: approved policy context → agent draft → human review → corrections that inform the next run.
Selected work / 02
Selected work.
Published products, submitted proposals, and prototypes show different parts of the method. Each is labeled by what was actually made or submitted.
Submitted proposals
Muse
A proposal for showing what Muse is doing, which sources it used, and when it needs a person's approval.
View project ↗Published products and early access
LTB Buddy
Guided Ontario tenant intake and filing support.
View project ↗RyFine
Draft an instruction, test it against real cases, and revise what fails.
View project ↗Code2Motion
Two browser-based creative tools: PlayRoom and ToyMaker.
View project ↗Submitted and delivered prototypes
RBH Marketer Agent
A campaign-drafting concept built after Nikhil’s RBH role and submitted to RBH. Drafts require human compliance review.
Case study preview · sanitized visuals in preparationIKOKI
A guided, role-aware knowledge access concept. The HTML prototype was delivered to IKO.
Case study preview · sanitized visuals in preparationA possible starting format / 03
Start with one workflow.
A two-week pilot can be a useful starting point. We scope access, deliverables, acceptance criteria, and support with each team before work begins.
01
Week 1 · Understand and enable
Map the task, handoffs, constraints, and tools already available.
02
Week 2 · Build the bridge
Prototype one agreed gap and review the result with the people who will use it.
Perspective
Experience across service, retail, and platform teams.
Nikhil Khedkar's experience spans customer service supporting Rogers Wireless through Gemma Communications, frontline team leadership at Best Buy Canada, and platform enablement at RBH. These are prior roles and account experience, not Teambotics client engagements.
Start a conversation / 04
What work should AI make easier for your team?
Tell us where the task stalls, what tools you already use, and what a useful first result would look like. Send a brief or email us to start the conversation.
REQUEST
Contact Teambotics.
Describe the workflow, product gap, or operational problem you want to solve.
Teambotics acknowledges the Indigenous Peoples on whose lands our team members live and work, across every territory in Turtle Island. Read our full land acknowledgment